itPRO360

Managed IT services in Tracy, Stockton, Modesto and the Bay Area

Every layer of your IT. One accountable partner.

We take care of your technology so you can focus on growing your business. itPRO360 builds, secures and manages IT for manufacturers, dental practices, urgent care centers and home health and hospice agencies, on-premises or in AWS, Azure and Google Cloud. From small offices to large multi-site organizations.

Book a free IT assessmentCall 925-400-7654

Built for industries where downtime and data rules matter

Each of these has its own regulations and its own cost of an outage. Your IT should be set up around both.

Manufacturing

Stable networks for the shop floor and office, secure systems for defense and supply-chain work.

CMMC, SOCIT support for manufacturers →

Dental practices

Fast imaging and practice software, protected patient records, and phones that never miss a call.

HIPAAIT support for dental offices →

Urgent care

Systems that stay up during walk-in hours, with secure access to patient data and reliable backup.

HIPAAIT support for urgent care →

Home health and hospice

Secure mobile access for field staff, clean communications and records you can defend in an audit.

HIPAAIT support for home health and hospice →

One stop for everything that runs your business

Whether you have 5 employees or 500, instead of juggling a cloud vendor, a phone vendor, a web developer and a compliance consultant, you call one team.

Infrastructure and cloud

  • Cloud design and managementAWS, Azure and Google Cloud, built to scale
  • On-premises servers and networksBuilt, maintained and monitored
  • Data and voice cablingClean, labeled, tested
  • Backup and disaster recoveryOffsite copies and tested restores

Workplace and communications

  • Microsoft 365 and Google WorkspaceSetup, migration and administration
  • RingCentral and ZoomPhones, meetings and call routing
  • Teams Rooms and Zoom RoomsMeeting room design, install and support
  • Managed IT and helpdeskComputers, users and support
  • CCTV and physical security

Security and web

  • CybersecurityEndpoint, email, identity and monitoring
  • Compliance readinessHIPAA, CMMC and SOC
  • Web developmentDesign, build and updates
  • Web and app hostingManaged, monitored and backed up

Microsoft Teams Rooms and Zoom Rooms projects

One-touch meetings in huddle rooms, conference rooms and boardrooms. We assess the space, supply certified equipment, install it cleanly and keep it supported.

Microsoft Teams Rooms

For organizations on Microsoft 365

  • Room design and certified hardwareConsole, camera, microphones, speakers and displays
  • Accounts, calendars and licensingConfigured correctly in Microsoft 365
  • Remote managementHealth, updates and alerts

Zoom Rooms

For organizations on Zoom

  • Room design and certified hardwareController, camera, audio and displays
  • Zoom accounts and scheduling displaysRooms matched to your Zoom plan
  • Remote managementPortal monitoring and updates
One room or a rollout across offices. We handle cabling, mounting, network, setup, testing and training, then support the rooms after go-live. See how a room project works →

Cybersecurity for the two places attackers get in first

Most breaches start with an email or an unprotected computer. We secure both, then monitor and report so you can see it working.

Email security

For Microsoft 365 and Google Workspace

  • Phishing and spam filteringScans links and attachments before they reach staff
  • Impersonation protectionBlocks spoofed senders and fake invoices
  • Multi-factor authenticationPlus rules that limit risky sign-ins
  • SPF, DKIM and DMARC setupStops others from sending mail as your domain
  • Email encryption and archivingFor patient data and records retention
  • Mailbox backupRecover deleted or lost mail and files

Computer security

Laptops, desktops and servers

  • Endpoint detection and responseCatches and isolates threats, not just known viruses
  • Patch managementWindows, Mac and third-party apps kept current
  • Disk encryptionLost or stolen devices do not mean lost data
  • Device management and policiesConsistent settings, access controls and remote wipe
  • Web and DNS filteringBlocks malicious and risky sites
  • Monitoring and backupAlerts on problems and tested recovery
Training and reporting included in the plan. Staff get phishing awareness training and simulated phishing tests. You get regular security reports you can share with auditors, insurers and customers.

Compliance that is part of the build, not an afterthought

We design your systems to meet the standard from the start, then keep the evidence ready for auditors and customers.

HIPAA

Safeguards for patient data in dental, urgent care and home health environments.

CMMC

Controls and documentation for manufacturers handling government and defense contract data.

SOC

Preparation for SOC reports that customers and partners ask to see.

Stay running when things go wrong, and grow without rebuilding

Ransomware, hardware failure, a flooded office or a bad update: we plan the recovery before you need it. We also size your systems for where the business is going, not just where it is today.

Backup and disaster recovery

Servers, computers, cloud and email

  • Complete backup coverageOn-premises servers, PCs, Microsoft 365, Google Workspace and cloud workloads
  • Offsite, protected copiesKept separate so ransomware cannot reach them
  • Recovery targets you agree toHow fast you are back (RTO) and how much data you can lose (RPO)
  • Tested restoresWe prove the backups work on a schedule, not during a crisis
  • Cloud failoverRun critical systems from AWS, Azure or Google Cloud if your site goes down
  • Written recovery planWho does what, in what order, with contacts and priorities

Scalability

Cloud and on-premises, planned for growth

  • Capacity planningUsers, storage, bandwidth and licenses sized for the next few years
  • Cloud that flexesAdd capacity for busy periods and scale back to control cost
  • New people and locations, fastStandard builds so a new hire or a new office is ready in days
  • Networks that growSwitching, Wi-Fi, cabling and phones that expand without a redesign
  • Hosting that keeps upManaged web and app hosting that handles more traffic
  • Monitoring and reportingSpot growth and limits early, with budget forecasts
Recovery is set by what matters in your business. We rank your systems first: imaging and practice software, patient records, production and ordering systems, phones. Then we recover them in that order. The same plan supports HIPAA contingency requirements and gives CMMC and SOC auditors written evidence.

Local IT support across the Central Valley and into the Bay Area

We are based in Tracy. Most management and support is done remotely, so we can help from anywhere. On-site visits in these areas are by appointment.

Tracy, CAManteca, CARipon, CAStockton, CAModesto, CACeres, CAPatterson, CAElk Grove, CASacramento, CAFairfield, CAAntioch, CABrentwood, CAConcord, CAWalnut Creek, CASan Ramon, CALivermore, CAFremont, CASan Jose, CABay Areaand nearby cities

Counties: San Joaquin, Stanislaus, Sacramento, Solano, Contra Costa, Alameda and Santa Clara.

Industries:Dental officesUrgent careHome health and hospiceManufacturingTeams Rooms and Zoom Rooms

How we work together

A clear path from first call to steady support.

Assess

We review your systems, risks and compliance gaps at no cost.

Plan

You get a written roadmap with priorities and pricing.

Build

We migrate, secure and document, with minimal disruption.

Manage

We monitor, support and report so problems are caught early.

Start with a free IT assessment

Tell us about your business. We will reply with next steps, not a sales script.

Existing client? Open a support ticket. If systems are down, please call us.

925-400-7654 [email protected]

Please do not include passwords, patient information or other sensitive data in this form.